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Frequently Asked Questions

If you're unsure about anything, please read some common questions below, or why not give us a call on 01384 638 191

B&W FAQ's
Question Answer
How long does it take to make my cue ?  This really depends on the number of woods we use in making the cue, but the average time from order confirmation to completion is 6 to 8 weeks. 
Is a deposit required when ordering a custom made cue?  Yes. We do ask for at least a 25% deposit when you order a custom made cue. 
Can I try your cues before I buy ?  We welcome visitors to our showroom where we have a table set up to try out a selection of cues before purchase. We can also arrange a demo in London for a small fee of £35.00. 
Do you accept credit cards ?  Our preferred method of payment is by old fashioned cash or cheque, but we do have Credit Card facilities for your convenience (charges apply). 

 

News 

Rileys 2pc cue & case set

Jimmy White 2pc cue & case set

Jimmy White 2pc cue & case set

Ronnie O'Sullivan Heritage 2pc cue & case set

Ronnie O'Sullivan 3/4 cue & case set

Jimmy White Supagrip 2pc cue & case set

BCE 2pc cue & case set

Geordie Pool Pink 3/4 cue & case set


Telephone:

+44 (0)1384 638 191

 B & W Billiards

Sapcote Trading Centre
Powke Lane
Cradley Heath
West Midlands
B64 5QR
England

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Fax:

+44 (0)1384 638 195

IMPORTANT CUSTOMER NOTICE
Although we restore and sell antique Burroughes & Watts tables and accessories, to avoid any confusion that could arise, please note that there is no link between B & W Billiards and Snooker Services Limited and Burroughes & Watts® or Burroughes & Watts Cues Limited.
We are a separate company and legal entity and therefore accept no responsibility for any debts or warranty liability incurred by:Burroughes & Watts® or Burroughes & Watts Cues Limited.